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Communicating Buddy Check Expectations with Scuba Diving Customers
Audience and Business Problem: This training is aimed at all Nudibranch Adventures employees.
Problem: Buddy check expectations are not being adhered to by all divers in groups.
Solution: Enhance employee confidence in sharing buddy check expectations with divers, resulting in a 20% increase in customer satisfaction.
Process: Using the ADDIE/SAM models, the needs analysis revealed the essential skills needed to solve the business problem, which became the foundation for learning objectives. Appropriately chunked content reduced cognitive load for the learner while building on skills throughout. A relatable scenario made the information relevant to the learner to maximize impact. Several iterations of feedback ensured that the content was focused and accurately achieved the learning objectives. Kirkpatrick’s second and third levels of evaluation ensure the skills are developed during training and practiced back in the workplace.
Highlights: Scenario-based learning, custom drag and drop knowledge checks, tabs, flip card interactions and accordion interaction
Tools: Articulate 360 Rise, Canva. Pexels
The Healthy Home Office: Healthy Eating
Audience: This training is intended for remote employees at Pixel Perfect Designs.
Problem: Newly remote workers at Pixel Perfect Designs were experiencing low morale and energy, ultimately decreasing productivity.
Solution: To empower newly remote employees with the knowledge and skills to adopt healthier eating habits. This training aims to increase healthy habits, leading to a 15% increase in productivity and morale.
Process: The needs analysis helped identify a lack of morale and energy as the barrier to increased productivity. Breaking down the information into digestible steps avoids overwhelming the learner and provides a simple roadmap to success. Knowledge checks and realistic scenarios help the learner directly understand the personal benefits, thus increasing motivation and buy-in. The iterative nature of the ADDIE model ensured clarity and focus throughout the module, and by incorporating Levels 2 and 3 of Kirkpatrick’s model, the immediate assessment and longer-term implementation checks verify learner understanding and application of the learning objectives.
Highlights: continuous scenario, click to reveal interaction, slider interaction, drag and drop interactions, voice-over script, avatars, triggers, accordion interaction and scenario-based knowledge checks and final assessment which allow learner to apply the new information in a real world context
Tools: Articulate 360 Storyline, Canva, Pexels
Finding Your Zen: A Meditation Guide
Audience: This training is intended for employees at CalmCore Technology who choose eLearning in lieu of the stress management professional development seminar.
Problem: CalmCore Technology has experienced a rise in employee sick days, coupled with a decline in workplace morale.
Solution: By providing employees with an effective stress management tool, we aim to create a more positive and productive work environment. This initiative is projected to reduce sick days by 10% and increase workplace morale by 20%
Process: Declining morale and low energy levels were identified as key barriers to increased productivity through a comprehensive needs analysis. The resulting training module employed a modular, step-by-step approach, ensuring that learners could easily absorb and apply the information without feeling overwhelmed. This design, coupled with realistic scenarios and regular knowledge checks, enabled learners to recognize the personal advantages of the training, leading to increased motivation and buy-in. The ADDIE model provided a structured framework for development, ensuring clarity and focus throughout.
Highlights: click to reveal interaction, dial interaction, drag and drop interactions, light boxes, voice-over script, variable, triggers, accordion interaction and final assessment which allows learner to apply the new information in a real world context
Tools: Articulate 360 Storyline, Canva
